Your technology partner across the Middle East
SupportCloud marketplace Our locations
TECHNOLOGY VENDOR · COLLABORATION

Ricoh Workplace services, print and process automation for the digital office.

Ricoh is a Tokyo-headquartered provider of integrated digital services and imaging solutions, founded in 1936 and operating in approximately 200 countries and regions. With 75,635 employees and consolidated sales of 2,608.3 billion yen in the year to March 2026, it positions itself as a global integrator in workplace transformation, combining its heritage in multifunction printers with workplace services, process automation and AI.

Headquarters
Tokyo, Japan
Founded
1936
Category
Collaboration
WHO THEY ARE

About Ricoh.

Ricoh is a Tokyo-headquartered provider of integrated digital services and imaging solutions, founded in 1936 and operating in approximately 200 countries and regions. With 75,635 employees and consolidated sales of 2,608.3 billion yen in the year to March 2026, it positions itself as a global integrator in workplace transformation, combining its heritage in multifunction printers with workplace services, process automation and AI.

Ricoh's Digital Services segment covers office MFPs and printers, managed print, document management, workplace experience platforms such as RICOH Spaces, AV and collaboration integration, and intelligent document processing, with PFU, a Ricoh company, supplying fi Series and ScanSnap scanners. Ricoh Middle East, headquartered in Dubai, supports partners across the GCC, Levant and North Africa, serving enterprises, government and education customers modernising their workplaces.

Industries served

  • Financial Services
  • Government
  • Education
  • Healthcare
  • Legal
  • Manufacturing
LATEST SOLUTIONS

The portfolio, today.

01

Office Printing and MFPs

Multifunction printers, laser printers and production print systems with cloud connectivity, security and fleet management through RICOH @Remote, supported by managed print services for cost control and sustainability.

02

RICOH Spaces

A smart workplace platform for managing hybrid offices and meeting spaces, integrating with occupancy sensors such as Butlr to improve space use and employee experience while respecting privacy.

03

Ricoh Smart Integration

Cloud workflow services that connect MFPs and scanners to cloud storage, Microsoft 365 and business systems, digitising paper processes with capture, OCR and routing directly at the device.

04

Document Scanners by PFU

fi Series production and departmental scanners and ScanSnap desktop scanners with PaperStream Capture software, from PFU, a wholly owned Ricoh company, for high-volume and everyday document capture.

05

Workplace and AV Services

Meeting room technology, AV integration and managed services delivered with partners including Microsoft Teams, Logitech and Neat, expanded through acquisitions such as Presentation Products and Global Vision Multimedia.

AI FOCUS

AI in documents, workflows and workplace operations

Ricoh's AI strategy supports its transformation into a digital services company: applying AI to document processing, workflow automation and workplace operations, and co-creating with startups through the RICOH Innovation Fund. It frames offerings in three tiers: pre-configured solutions such as AI-enabled MFPs and intelligent document processing, advisory services for responsible adoption, and advanced applications using AI agents and large language models for specific industries.

RICOH Intelligent Automation, announced in October 2025, is an AI-powered SaaS platform for intelligent document processing across 200-plus languages, with no-code workflows linking MFPs and business systems. In 2026 Ricoh piloted AI orchestration for facility management with Thread AI, integrated RICOH Spaces with privacy-conscious sensor data, and invested in Weaviate, an AI-native vector database company.

  • RICOH Intelligent Automation: AI document processing in 200+ languages
  • AI orchestration pilot with Thread AI for facility management
  • RICOH Spaces with privacy-conscious sensor data for workplace experience
  • Investment in AI-native vector database Weaviate via RICOH Innovation Fund
ALJAMMAZ AI LAYER

AI agents

Where Ricoh fits in the four-layer AI stack we bring to partners.

Explore the layer
WHAT'S NEW

Recent announcements.

  1. AI orchestration co-creation initiative with Thread AI

    Announced 11 June 2026, Ricoh and Thread AI are piloting an execution platform combining digital twins, multimodal AI and workflow orchestration to automate facility-management operations in Japan, from anomaly detection to task execution.

  2. RICOH Innovation Fund II established

    On 7 April 2026 Ricoh launched a 3 billion yen corporate venture fund focused on creativity, digital workplace, digital inclusion and decarbonisation, following a March 2026 integration of RICOH Spaces with Butlr sensor data.

  3. Ricoh acquires AV integrator Presentation Products

    Announced 8 January 2026, the acquisition of New York-based Presentation Products expands Ricoh's workplace services in collaboration, AV integration and managed services, with the team joining Cenero, Ricoh's managed AV services provider.

  4. RICOH Intelligent Automation SaaS platform announced

    Ricoh announced an AI-powered SaaS platform for intelligent document processing and process automation, extracting data from invoices, contracts and handwritten text in 200-plus languages, with a phased global rollout starting from pilot markets.

READY WHEN YOU ARE

Build with Ricoh?

Speak with our team about availability, solution design and partner enablement.