Office Printing and MFPs
Multifunction printers, laser printers and production print systems with cloud connectivity, security and fleet management through RICOH @Remote, supported by managed print services for cost control and sustainability.
Ricoh is a Tokyo-headquartered provider of integrated digital services and imaging solutions, founded in 1936 and operating in approximately 200 countries and regions. With 75,635 employees and consolidated sales of 2,608.3 billion yen in the year to March 2026, it positions itself as a global integrator in workplace transformation, combining its heritage in multifunction printers with workplace services, process automation and AI.
Ricoh is a Tokyo-headquartered provider of integrated digital services and imaging solutions, founded in 1936 and operating in approximately 200 countries and regions. With 75,635 employees and consolidated sales of 2,608.3 billion yen in the year to March 2026, it positions itself as a global integrator in workplace transformation, combining its heritage in multifunction printers with workplace services, process automation and AI.
Ricoh's Digital Services segment covers office MFPs and printers, managed print, document management, workplace experience platforms such as RICOH Spaces, AV and collaboration integration, and intelligent document processing, with PFU, a Ricoh company, supplying fi Series and ScanSnap scanners. Ricoh Middle East, headquartered in Dubai, supports partners across the GCC, Levant and North Africa, serving enterprises, government and education customers modernising their workplaces.
Multifunction printers, laser printers and production print systems with cloud connectivity, security and fleet management through RICOH @Remote, supported by managed print services for cost control and sustainability.
A smart workplace platform for managing hybrid offices and meeting spaces, integrating with occupancy sensors such as Butlr to improve space use and employee experience while respecting privacy.
Cloud workflow services that connect MFPs and scanners to cloud storage, Microsoft 365 and business systems, digitising paper processes with capture, OCR and routing directly at the device.
fi Series production and departmental scanners and ScanSnap desktop scanners with PaperStream Capture software, from PFU, a wholly owned Ricoh company, for high-volume and everyday document capture.
Meeting room technology, AV integration and managed services delivered with partners including Microsoft Teams, Logitech and Neat, expanded through acquisitions such as Presentation Products and Global Vision Multimedia.
Ricoh's AI strategy supports its transformation into a digital services company: applying AI to document processing, workflow automation and workplace operations, and co-creating with startups through the RICOH Innovation Fund. It frames offerings in three tiers: pre-configured solutions such as AI-enabled MFPs and intelligent document processing, advisory services for responsible adoption, and advanced applications using AI agents and large language models for specific industries.
RICOH Intelligent Automation, announced in October 2025, is an AI-powered SaaS platform for intelligent document processing across 200-plus languages, with no-code workflows linking MFPs and business systems. In 2026 Ricoh piloted AI orchestration for facility management with Thread AI, integrated RICOH Spaces with privacy-conscious sensor data, and invested in Weaviate, an AI-native vector database company.
Where Ricoh fits in the four-layer AI stack we bring to partners.
Explore the layerAnnounced 11 June 2026, Ricoh and Thread AI are piloting an execution platform combining digital twins, multimodal AI and workflow orchestration to automate facility-management operations in Japan, from anomaly detection to task execution.
On 7 April 2026 Ricoh launched a 3 billion yen corporate venture fund focused on creativity, digital workplace, digital inclusion and decarbonisation, following a March 2026 integration of RICOH Spaces with Butlr sensor data.
Announced 8 January 2026, the acquisition of New York-based Presentation Products expands Ricoh's workplace services in collaboration, AV integration and managed services, with the team joining Cenero, Ricoh's managed AV services provider.
Ricoh announced an AI-powered SaaS platform for intelligent document processing and process automation, extracting data from invoices, contracts and handwritten text in 200-plus languages, with a phased global rollout starting from pilot markets.
Architecture, sizing and proof-of-concept support so partners propose the right configuration first time.
02Certification paths, workshops and demo access that build partner capability around the portfolio.
03Local stock, professional services, escalation and RMA handling across Saudi Arabia and the region.
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