TeamViewer is a German software company, listed on XETRA under the ticker TMV and headquartered in Göppingen, that has become the de facto standard for remote access and support. It serves more than 600,000 customers, from small businesses to Fortune 500 enterprises, connecting people with technology across millions of devices. Its 2025 acquisition of 1E added Digital Employee Experience (DEX) capabilities, extending the company from remote connectivity into proactive, autonomous endpoint management.
TeamViewer is a German software company, listed on XETRA under the ticker TMV and headquartered in Göppingen, that has become the de facto standard for remote access and support. It serves more than 600,000 customers, from small businesses to Fortune 500 enterprises, connecting people with technology across millions of devices. Its 2025 acquisition of 1E added Digital Employee Experience (DEX) capabilities, extending the company from remote connectivity into proactive, autonomous endpoint management.
The portfolio spans TeamViewer Remote and Tensor for secure remote access, TeamViewer DEX for proactive endpoint troubleshooting, TeamViewer Frontline for industrial augmented reality, and TeamViewer ONE, which unifies these into a single digital workplace platform. TeamViewer runs a dedicated Middle East and Africa region and works through channel partners, serving enterprises, healthcare, manufacturing and logistics organisations that need secure, auditable connectivity and self-healing IT across distributed workforces.
A unified digital workplace platform combining remote support, endpoint management, DEX and real-time automation. Designed for enterprises consolidating point tools onto a single AI-driven platform for self-healing, autonomous endpoint management.
Digital Employee Experience management built on 1E technology. Gives IT real-time visibility into every endpoint, detects issues before users notice them, and automates remediation at scale across large device estates.
Enterprise remote connectivity for secure IT support and operational technology access. Provides conditional access, single sign-on, auditability and integrations for regulated organisations that need controlled, compliant remote sessions.
Fast, secure remote access and IT support for professionals and small to medium businesses, covering cross-platform devices, unattended access and helpdesk workflows with AI-assisted session summaries.
Industrial augmented reality and wearable workflows for logistics, warehousing, manufacturing and training. Guides frontline workers hands-free with vision picking, remote expert assistance and step-by-step instructions.
TeamViewer positions AI as the path to Autonomous Endpoint Management: combining DEX telemetry, remote connectivity and automation so known issues are detected and resolved without human intervention. AI capabilities are bundled into core product packages, and every resolved session feeds a proprietary knowledge base that improves future predictions and fixes.
Concrete offerings include TeamViewer AI (Tia), an agentic support assistant that summarises sessions and predicts and prevents issues, and AI-generated remediation scripts in TeamViewer ONE. By July 2026 about 49,000 customers had used AI features and more than 2.8 million sessions had been summarised. Integrations with the ServiceNow AI Platform and Salesforce Agentforce extend these capabilities into agentic ITSM workflows.
Where TeamViewer fits in the four-layer AI stack we bring to partners.
Explore the layerA multi-year agreement integrates TeamViewer DEX and Remote Connectivity with the ServiceNow AI Platform, sold as a packaged add-on to ServiceNow customers worldwide with joint go-to-market investment across ITSM, field service and customer service.
TeamViewer was named a Leader in the Gartner Magic Quadrant for Digital Employee Experience Management Tools for the third consecutive year, recognising the DEX platform built on 1E technology and its integration into TeamViewer ONE.
TeamViewer announced integration of its Digital Employee Experience, remote connectivity and intelligence capabilities with Agentforce IT Service, letting AI agents diagnose and resolve endpoint issues within Salesforce service workflows.
TeamViewer launched TeamViewer ONE, the first platform combining endpoint management, remote connectivity, AI and DEX in one solution, following the 1E acquisition, for organisations of any size and across industries.
Architecture, sizing and proof-of-concept support so partners propose the right configuration first time.
02Certification paths, workshops and demo access that build partner capability around the portfolio.
03Local stock, professional services, escalation and RMA handling across Saudi Arabia and the region.
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