Workplace Experience
The core of Nexthink Infinity: real-time endpoint telemetry, employee sentiment, diagnostics and remote actions that let IT manage the digital experience of every employee, device and application at scale.
TECHNOLOGY VENDOR · COLLABORATION
Nexthink Digital employee experience management with agentic AI for IT.
Nexthink is the leading provider of digital employee experience (DEX) management software, founded in 2004 as a spin-off from EPFL in Lausanne and now dual-headquartered in Lausanne and Boston with nine offices worldwide. Its Infinity platform gives IT teams real-time visibility into more than 15 million endpoints, serving over 1,300 customers and more than 20 million employees, so issues are observed, diagnosed and fixed before they affect work.
- Headquarters
- Lausanne, Switzerland
- Founded
- 2004
- Category
- Collaboration
WHO THEY ARE
About Nexthink.
Nexthink is the leading provider of digital employee experience (DEX) management software, founded in 2004 as a spin-off from EPFL in Lausanne and now dual-headquartered in Lausanne and Boston with nine offices worldwide. Its Infinity platform gives IT teams real-time visibility into more than 15 million endpoints, serving over 1,300 customers and more than 20 million employees, so issues are observed, diagnosed and fixed before they affect work.
The portfolio spans Workplace, VDI, Mobile and Application Experience, Flow automation, Amplify for ITSM integration, Adopt for digital adoption and agentic products such as Workspace and Spark. For large enterprises and government bodies across the Middle East running hybrid work, virtual desktops and large device fleets, Nexthink offers a data-driven way to raise service quality, reduce tickets and measure the impact of new technology, including AI tools.
Industries served
- Financial Services
- Healthcare
- Government
- Manufacturing
- Energy and Utilities
- Telecommunications
LATEST SOLUTIONS
The portfolio, today.
Flow
Low-code automation with a drag-and-drop designer and reusable Thinklets, triggering remediation workflows from real-time signals, schedules or APIs to resolve common issues without tickets or manual intervention.
Amplify and Experience Central
Amplify brings DEX context, diagnostics and one-click remediations into ITSM consoles such as ServiceNow, while Experience Central gives leaders a single cockpit to track and manage DEX outcomes.
VDI, Mobile and Application Experience
Extends DEX visibility to virtual desktops, mobile fleets and SaaS or web applications, so performance, adoption and cost can be measured and improved wherever employees work.
Adopt and Employee Engagement
In-app guidance and AI-powered analytics that drive adoption of business applications, plus targeted two-way communications that reach employees directly on their devices with context-aware messages.
AI FOCUS
ALJAMMAZ AI LAYERAgentic AI that resolves IT issues before employees notice
Nexthink applies AI across Infinity to baseline environments, detect anomalies against a global context of more than 15 million endpoints, and perform root-cause analysis spanning hardware, operating system, software and network. Intelligent Insights offer specialised analyses for alerts, devices, VDI, applications, binaries, networks and employee sentiment, turning telemetry into actionable recommendations for IT teams.
Its agentic products include Nexthink Spark, a personal IT agent launched in January 2026 that uses live DEX data to resolve issues autonomously, reporting 77 percent first-contact resolution, and Workspace, an agentic AI cockpit for IT. AI Drive measures and drives adoption of AI tools across the organisation, and enterprise governance controls let IT set policy for how agents act and learn.
- Nexthink Spark: personal IT agent with 77% first-contact resolution
- Workspace: central agentic AI cockpit for IT teams
- AI Drive measures and improves organisation-wide AI adoption
- Anomaly detection across 15+ million endpoints in real time
AI agents
Where Nexthink fits in the four-layer AI stack we bring to partners.
Explore the layerWHAT'S NEW
Recent announcements.
Leader in Gartner Magic Quadrant for DEX, third year
On 8 June 2026 Nexthink was named a Leader for the third consecutive year, and days later ranked highest in all five use cases of the 2026 Gartner Critical Capabilities for DEX Management Tools.
Nexthink Spark personal IT agent launched
Launched 20 January 2026, Spark is described as the first personal IT agent powered by real-time DEX data, autonomously resolving employee issues in under two minutes on average with enterprise governance controls.
WITH ALJAMMAZ
Become a partner How we bring Nexthink to market.
01
Solution design & pre-sales
Architecture, sizing and proof-of-concept support so partners propose the right configuration first time.
02Enablement & training
Certification paths, workshops and demo access that build partner capability around the portfolio.
03Delivery, support & after-sales
Local stock, professional services, escalation and RMA handling across Saudi Arabia and the region.
READY WHEN YOU ARE
Build with Nexthink?
Speak with our team about availability, solution design and partner enablement.
